The 2025 TESOL International Convention & Expo Housing Partner, Showcare Event Solutions, will accept new hotel reservations, changes, and cancellations until 5 PM US ET on Thursday, 20 February 2025. It is recommended that you book accommodation early in order to take advantage of the special room rates that are subject to availability (rooms may be sold out prior to this date). 

Cancellations to room reservations after 1 February 2025 will incur a one-time housing cancellation processing fee of $75 per room. You must contact tesol@showcare.com to request cancellation. 

The reservations will be transferred to the hotels on Wednesday, 26 February 2025. To ensure the hotels have the most up-to-date information, we ask that all hotel cancellations and changes be made by 5 PM ET on Thursday, 20 February 2025.

Guarantee & Deposit Policy

All hotel rates are quoted in USD and exclude tax. Hotel room rates are subject to applicable taxes that are in effect at check-in time. A credit card is required for each reservation and must have an expiration date on or after August 2025. Your room is not reserved if you do not provide a valid credit card. The hotels may charge a one-night room & tax deposit using the credit card on file with Showcare Event Solutions prior to check-in. Each guest must present a valid credit card or an approximate amount of cash for subsequent room nights and incidental charges for the entire stay upon check-in.

Housing Confirmation

You will receive an email from your hotel with your confirmation number approximately 2 weeks prior to arrival. If you do not receive it, please check your spam folder before contacting your hotel.

Group Housing

Group Housing (10 rooms+/night): email grouphousing@showcare.com  

Contact Information

Showcare Customer Service
Phone: 514.380.9364 (International)/ +1 866.654.4049 (Toll free in U.S. & Canada)
Email: TESOL@showcare.com